We have developed a great partnership with Clinch River Castings. They always deliver top quality castings on time. They never over promise which allows us to set realistic scheduling and delivery goals. We value our relationship with the team at Clinch River Castings.
Alabama Dynamics has recently established a relationship with Clinch River and they have performed well. Our orders have shipped on time and in spec, with a clear understanding of costs. We have had no surprises in our dealings with Clinch River, and intend to continue to do business with them.
I have bought castings from over 100+ different foundries in my career and Clinch River Castings is one of the top 5 I have ever dealt with. Competitive pricing, fantastic quality and they hit their lead times. Top it off with their excellent customer service and you have a rarity, a foundry you can consistently count on.
I have worked with the Clinch River Castings Family for several years while serving in two different positions at Helmick Corporation, one in Customer Service Department and one in the Purchasing Department. I have always received honest and straight forward answers which is much appreciated. They always have come through for me when I have found myself in a bind (as in purchasing when I would miss getting a part ordered when needed) and have done what they said they could or would. But if something did come up I was advised if there was a problem and if it was going to affect our quoted delivery. When quoting to our customers this is a very valuable trait as a supplier because quoted lead time to our customers is based on their quoted lead time to us. They have always been very professional and friendly when talking with them and I have never been made to feel like my phone call was an inconvenience.
Helmick Corporation has had the pleasure of doing business with Clinch River Casting for over 18 years. Over the course of that time we have also become friends. In the business climate today that is a plus. They remain a supplier that is totally professional, reliable and a joy to work with.
We went into scramble mode last year when the foundry we had been using for over 40 years closed their doors. We needed to find a foundry that could handle a lot of different castings, that ranged from medium to large, and from Ni-hard to ductile iron in a hurry. We zeroed in on Clinch River Castings and gave them a shot. Their pricing was comparable, but the service has been a real step up from what we were used to. It’s a been pleasure working with them! A big problem turned out to be a blessing in disguise!